FAQs

Frequently Asked Questions

Agency fee is for administrative purposes

Yes, just give us a call for amendment.

Yes, only if your regular cleaner has availability for your chosen day, otherwise, we might have to get you a new cleaner.

Sorry, we do not accept invoices due to our own payment commitments.

Yes, only if you opt out of the contract that payment ceases.

Yes, all you need to do is to contact us for a temporary cleaner.

Unfortunately it’s a no.  The reason being that all cleaners are well scrutinised and we cannot progress as a business if after the hard work someone else reaps the fruit. Please, read our terms and conditions.